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Diane Burrus is a Senior Consultant with over 23 years of experience developing management practices that enhance employee commitment, resilience, performance and retention. She consults with leading global companies to develop effective implementation strategies for workplace flexibility, work-life effectiveness, women's advancement, people-focused work innovation and the virtual workplace. Diane has consulted to and conducted training for executives, managers and HR leaders in the US, Canada, Asia Pacific, Latin America and Europe. She has designed customized training programs, videos, multi-media and e-based tools for clients such as Corning, Deloitte & Touche, Dow Chemical, IBM, Merck, Prudential Insurance, and Xerox. |
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Lisa Buxbaum has extensive experience conducting qualitative and quantitative research, having worked in both corporate and educational settings prior to joining WFD Consulting. Her most recent projects at WFD have focused on developing guidelines for flexible work arrangements, conducting flexibility training of managers and employees, and analyzing qualitative and quantitative data to identify strategic solutions to the challenges of balancing work and personal/family responsibilities. Lisa has worked closely with clients both domestically and internationally in the professional and financial services, pharmaceutical, and technology industries. Lisa received her bachelor's degree in political economy from Williams College, and a master's in education from the University of Pennsylvania. |
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Jan Civian has contributed her statistical skills to WFD Consulting for more than a decade. A survey research specialist, Jan has expertise in study design, questionnaire construction and data analysis and presentation. Her methodological skills include advanced multivariate techniques such as event history analysis, used to track workforce retention. Jan's qualitative research experience includes designing, facilitating and analyzing focus groups, as well as conducting interviews with employees at all levels of organizations. At WFD, she specializes in broad needs assessments to understand domestic and global workforce issues concerning dependent care, flexibility, retention, and workplace support. Her clients have included IBM, Fidelity, GlaxoSmithKline, MIT, DuPont, and Corning. Jan's published work includes a retrospective study of the factors associated with women's retention in scientific fields as well as a WFD paper with Arlene Johnson and Lisa Levey titled, "Moving Women Through the Pipeline to Senior Leadership." She holds a bachelor's degree with honors from Wellesley College, a master's from Stanford University, and a doctorate from Harvard. |
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Mary Lou Fishman has a Bachelor of Science in Elementary Education from Indiana University of Pennsylvania and a Masters equivalent from Quincy Public Schools where she taught for ten years. She created and was the Director of the After School Program at Beechwood Community Life Center for five years before coming to WFD. As a school-age Program Manager since 1992, she has managed a wide variety of school-age programs which include before and after school, vacation/holiday, kindergarten wrap around, intercession and track break for year round schools, middle school youth programs, and summer camps. She has been a presenter and trainer for the American Business Collaboration on such topics as Homework Enrichment, Theme-Based Activities for School-age Programs, Hands-on-Science, Conflict Resolution, and Middle School Youth. Most recently, she has developed school-age programs in Singapore, India, Germany, Italy, and Japan. |
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Arlene A. Johnson, a Senior Advisor at WFD Consulting, has over 20 years of experience working with business organizations to identify and address workforce and workplace issues and assist in the development of strategies for effective change. Prior to joining WFD, she held positions as Vice President of Families and Work Institute, Director of Workforce Research for the Conference Board, and Vice President of Catalyst. In these roles, she has worked with dozens of companies in the U.S. and around the world and has chronicled leading edge workplace issues over the past two decades. Arlene has appeared widely in print, on radio and on television as an expert commentator. Her special areas of expertise are work-life strategy, women's advancement, and flexible work arrangements. She has degrees, with high honors, from Mt. Holyoke College, Union Theological Seminary, and Rutgers Graduate School of Management. |
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Peter Linkow is the President of WFD Consulting, Inc. He has over thirty years of experience in research and consulting. He was CEO of two healthcare organizations and a professor of management at Boston University, where he conducted research on strategy and strategic thinking. For the last twenty-three years, Mr. Linkow has consulted internationally on human resources and business strategy, change management, and workplace improvement. His clients have included: Battelle, Chevron, Hewitt, Kerr-McGee, IBM, Nortel, Procter & Gamble, Shell, Time, Inc., Unilever Research US, Unisys, and Verizon.
Peter helped Toyota Motor Manufacturing of Kentucky transform its human resources group from an audit and service role to a line business partner role. He guided AC Nielsen in aligning its global human resources strategy with its business strategy. He has assisted divisions of such companies as Canadian Tire, CIBC, GE Capital, Fidelity Investments, Dow Chemical, LVMH Moët Hennessy, and Benjamin Moore to formulate and implement competitive business strategies and improve their strategic thinking capabilities.
Linkow received his MBA from Harvard Business School as well as graduate degrees in educational policy and psychology from Harvard and Indiana Universities respectively. |
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Karen Noble, Senior Consultant and Practice Leader of the Everywhere Workplace at WFD Consulting, has 25 years of experience in individual and organizational change. For over 15 years at WFD and on five continents, Ms. Noble has focused in such areas as workplace flexibility and the distributed workplace, employee commitment and resilience and people-oriented work redesign. Her clients include: Abbott Laboratories, Sanofi-aventis, Citigroup, Corning, Inc., GE Capital, Johnson & Johnson, JP Morgan Chase, Hewlett-Packard, IBM, Sears, Roebuck and Company and Texas Instruments. A speaker at conferences, on radio and television, Ms. Noble has been quoted in numerous publications such as the Boston Globe, the Chicago Tribune, the Los Angeles Times and the Wall Street Journal. Her undergraduate and graduate degrees, with honors, are from Smith College.
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Jan Pagliasotti has worked extensively in the early childhood field as a center teacher and a training director. For the past 16 years at WFD, Jan has focused on program development and client account management, including intensive work with clients such as IBM, Xerox Corporation and Ford Motor Company. Jan has been part of the WFD Community Development division since its inception in 1990, helping corporations understand the needs of their business and their employees, and design appropriate strategies to address those needs. In addition to child care center and family child care projects throughout the US, Jan currently manages child care projects in Canada, France, UK and China. Jan is a graduate of Colorado State University and holds B.S. and M.S. degrees in Human Development and Family Studies, with a Child Development emphasis. |
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Debbie Phillips, a Vice President, has contributed her dependent care expertise to WFD Consulting for more than six years. A dependent care expert, Debbie has global expertise in early childhood education, school-age and elder care and has conducted qualitative research that includes community assessment, facilitating and analyzing focus groups and conducting interviews with employees at all levels of organizations. At WFD, Debbie is the manager of the American Business Collaboration, an 11.7 million dollar collaboration focused on supporting employees' ability to manage work and personal life. Her clients include Abbott, Allstate, Deloitte & Touche, Dow Jones, ExxonMobil, GE, IBM, Johnson & Johnson, Merck, Merrill Lynch, PricewaterhouseCoopers, Prudential Financial and Texas Instruments. Debbie holds a degree in Early Childhood Education from Wheelock College and a Masters in Management from Cambridge College. |
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Judith Presser is a Senior Consultant at WFD. She has extensive corporate consulting experience, most focused on community needs assessment, dependent care feasibility studies, development of new child care centers and dependent care strategy development. During her tenure at WFD, Judi has worked with a number of clients in the development and implementation of a variety of strategies to meet their employees' dependent care needs and has managed the activities of the American Business Collaboration in five cities. Judi has also coordinated the efforts of a number of collaborating companies and child care vendors in developing or expanding community child care centers located near the companies' work locations. In addition to center development, Judi has initiated many programs for clients in the field of backup care, including mildly ill care, temporary or emergency care, and care for elders.
More recently, Judi has been working extensively with clients assisting them in understanding and responding to the needs of the aging workforce. Judi has helped companies target their efforts at employees who are caregivers for older relatives by creating a supportive workplace for them.
Judi holds a Masters Degree in Educational Psychology and Guidance. |
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Amy Richman has more than twenty years experience in workplace consulting and research. A principal contributor to WFD's groundbreaking investigation of the drivers of employee commitment, she is a resource for companies that want to understand and apply research on burnout, turnover intention, and workload management. In addition to working with many leading companies in the U.S., Ms. Richman's work includes studies in several countries in Europe, Asia and Latin America.
In her role at WFD, Amy develops and tests new qualitative research tools and quantitative instruments, and designs metrics and evaluation systems for clients who want to link human resources initiatives to business objectives. Prior to joining WFD, Amy was a research associate at Harvard University where she managed cross-cultural studies of women's education, parenting and child development in several countries.
Author of articles in the fields of psychology, anthropology, education, and quality management, Amy received her A.B. degree from Brandeis in mathematics and psychology, and her master's and doctorate degrees from Harvard University Graduate School of Education, in the field of Measurement and Evaluation. |
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Monica Roper is a senior consultant and Director of the Women's Advancement practice at WFD. She has consulted on projects that diagnose women's issues in a variety of corporate settings and has developed recommendations for women's retention and advancement in a variety of workforces. Monica has authored papers on women’s advancement and has been quoted by such publications as the: Wall Street Journal, Chicago Tribune and Los Angeles Times. In addition to her work on women's advancement, Monica also contributes to WFD's other practice areas through her extensive experience in quantitative and qualitative analysis. She holds a bachelor's degree with honors and a master's degree from University College Dublin, Ireland |
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Jill Schneiderman has a Bachelor of Science in Human Development and Family Studies, with a concentration in Early Childhood Education, from Cornell University, and has done graduate work at the Boston College School of Social Work. She has 10 years experience working as a counselor and manager in the LifeWorks program, has worked in child care centers and school-age programs, and has been a trainer, parent educator, and child protective services worker. A program manager at WFD Consulting since 2003, Jill has managed a wide variety of programs for young and school-age children. These include provider training programs, child care center priority, summer camps and vacation/holiday programs. Most recently she has developed programs in Tucson, Arizona; Rochester, Minnesota; and in India, Ireland, Brazil, and Sweden.
Laurie Shannon has a strong background in conducting research in the corporate sector. Before joining WFD, she was a senior research analyst at Market Street Research designing both quantitative and qualitative research methodologies and analyzing primary and secondary data in the fields of employee and customer satisfaction and evaluation. Since joining WFD Consulting, Laurie has worked on a number of employee commitment and stress research projects, as well as several child care quality projects. One of her current projects is a national study examining whether child care centers are family friendly and meeting the needs of working families. In addition, she is working on several community development projects that are addressing child care issues such as improving the availability and quality of child care. Laurie is a Smith College graduate with a master's and doctorate in Social and Developmental Psychology from Brandeis University, and she has a certificate of advanced graduate studies from Springfield College in Industrial and Organizational Psychology. |
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Abby Shapiro, Senior Consultant at WFD, has extensive corporate consulting experience, most focused on community needs assessments, child care center feasibility studies, development of new child care centers, and child care strategy development. Since1998, Abby has been the project manager for dependent care needs assessments in 26 countries, 18 of which included on-site comprehensive assessments of employee demand and community supply of care and implementation of customized strategies for each community/country. She also has managed a project that examined work-life issues within the cultural context of 28 countries throughout the world. Abby was the director of four child care centers, including centers that integrated children with disabilities. She has presented at many national conferences and has written and edited numerous publications, including a national guidebook on health in child care now in its fourth edition by the National Association for the Education of Young Children. Abby has over thirty years of experience in the child care field as a teacher, director, trainer, speaker and consultant, and is a nationally recognized expert on child care health and safety issues, and children and families with disabilities. Abby holds an M.Ed. in Early Childhood Education from the University of Massachusetts Graduate School of Education and a B.A. in Child Study from the Eliot-Pearson Department of Tufts University, where she was President of the Child Study Honor Society. |
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